If your support engineer is not able to remedy my query over the chat session, will I need to start out the situation submission procedure yet again? No, if the support engineer is not able to take care of your issue at time, they may continue the case submission process for yourself.
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Are there any technical demands to use Skilled Chat? If you are not able to use our chat Software, you could really need to update your browser/network configuration, information are available in SAP Knowledge Base Short article 2392095.
When installing an item for The 1st time, obtain the installation. If you wish to enhance to another Variation, obtain an improve.
SAP once again sets the regular in customer support innovation, with SAP for Me regarded for its AI-driven attributes, individualized person expertise, and seamless support services. Proud to be honored because of the ASP!
The new SAP Services and Support eBook points out SAP's offerings in a transparent, comprehensible way and addresses variances in between the necessities of latest customers and expert end users.
SAP Ariba cloud wellness which identifies and resolves issues that affect the top user knowledge prior to These are reported by our buyers.
The adjustment won't characterize a rise in checklist costs for SAP support offerings. Afflicted shoppers and companions will likely be notified in accordance Using the respective domestically agreed contractual stipulations. Examine the total statement in English or German.
When check here you have any questions about these or other support subject areas, be sure to will not wait to Make contact with CIC.
The adjustment isn't going to symbolize an increase in list price ranges for SAP support choices. Influenced buyers and partners will be notified in accordance with the respective domestically agreed contractual stipulations. Read through the total assertion in English or German.
If you select one of those product parts to timetable a session and then reference another merchandise region that's not within the listing, the session will likely be transformed to a regular prepared case.